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Fin Capital's Monthly Wave: May Edition 👋

Our roundup of resources from the team, portfolio news, and more.

Welcome to the May installment of Fin Capital's Monthly Wave. It’s been a busy month for the team and our portfolio companies.

Read below for a snapshot of our thoughts on current market conditions, emerging trends, key industry insights, and more

AI Charts a Safe Course by Defending Seniors from Check Scams: Carefull has recently announced the launch of ScamCheck, which uses LLMs to review suspicious content and identify scam patterns. ScamCheck then provides a clear explanation of the reasoning behind the decision and offers users a simple, step-by-step guidance on what to do next. This detection product is timely, as Jack Henry recently predicted the rise of fraudulent checks throughout 2025 as AI-generated forgeries have increasingly been able to bypass traditional verification systems. 

The Rising Tide of Agentic Payment Streams: In the past four weeks, Visa, Mastercard, PayPal and Coinbase have all made announcements around new agentic payment products and features. Weather they enable autonomous commerce or payment for task completion, all these solutions leverage authentication to confirm the AI agent is authorized to act on behalf of a specific consumer, tokenization to replace card data with network tokens that protect sensitive details, and  payment instructions that set guardrails around limits, locations, MCCs, etc. We believe that adoption of this new online payment method will require merchant enablement such as APIs to expose pricing and inventory, new compliance and liability frameworks, as well as sub-cent billing mechanisms.

Continued Waves of Cyber Threats: On May 15th, Coinbase said that the firm had been recently infiltrated by "criminals" who used cash rewards to get Coinbase customer support agents outside the US to send them customer data. The scammers intended to use the data to pose as Coinbase itself and trick users into sending their crypto assets. Not only should Coinbase have conducted stricter background checks on employees, but it should also have more robust access monitoring and access intelligence to create real time alerts on suspicious employee activity. Companies like Netomi, which uses agentic AI within customer service to enhance security by identifying and deflecting unsafe inputs, misuse, and prompt injection attempts in real time, is helping enterprises stay ahead of evolving threats and minimize exposure to new attack vectors. To learn more about how other large enterprises are addressing cyber threats, specifically within identity & endpoint security, join our upcoming Virtual Demo Day with Axio, Hypori, GeoComply, and Strata, taking place this afternoon at 11AM PT / 2PM ET.

The Latest GTM Navigator  

Check out our latest GTM Navigator episode!

Matthew Cueto, Investment Analyst at Fin Capital, speaks to Laurian Cristea, Partner at Barnes & Thonburg LLP. Laurian provides legal counsel to financial institutions on regulatory compliance, product development, and emerging areas like digital assets.

We hope in this edition you’ll gain insights into product licensing, estimating & eliminating regulatory costs, and how to prevent challenges that often come when building a new product in a highly regulated space.

Events

  • Today at 11AM PT / 2PM ET: Virtual Demo Day 

    • You’re invited to Scaling Securely: Navigating Identity & Endpoint Protection, where we’ll dive into how today’s leading companies are rethinking identity and endpoint security orchestration with Axio, Hypori, GeoComply, and Strata. Request your spot here!

  • June 4th at 5PM ET: New York Tech Week

    • Join us alongside Array, Remedy Product Studio, Savills, and Latham & Watkins to hear insights on building scalable fintech startups, such as how to approach talent acquisition and team-building, regulatory challenges you should be aware of, and much more. Sign up here!

  • June 11th at 11AM PT / 2PM ET: Unleashing Agentic AI In Customer Support with Netomi

    • The future of customer service is no longer just automated - it’s agentic. Join us for a live demo and discussion with Netomi, the leader in AI-powered customer support, and see how Agentic AI is setting a new standard for goal-driven customer experiences. Sign up here!

Portfolio Spotlight

It’s been a busy month, sharing some of the latest moments from across portfolio…

What We’re Reading

INDUSTRY RESEARCH 

  • Battery: Survey Says: Tech Spending Slows Slightly, AI Tops CXO Priority List (Read More)

BLOGS, PODCASTS AND VIDEOS 

  • Invela: Navigating The Open Banking Landscape: Risks, the1033 Implications, and the Evolving Regulatory Environment (Read More)

  • Puneet Mehta at Netomi: Scaling AI Agents in the Enterprise: What OpenAI’s Guide to Building Agents Doesn’t Cover (Read More)

  • Debevoise & Plimpton: Great summary of the STABLE Act (Read More). We at Fin are eagerly awaiting the passage of the STABLE Act with an expected vote in the Senate this week, alongside of BTC2025 and StableCon.

  • GTMonday by GTM Partners: Who Owns AI in GTM? Spoiler: It’s Not Just Marketing (Read More)

  • Payments Strategy Breakdown: AI Agent Pay: Why AI Agents Will Rewrite Payments Strategy (Read More)

  • Focused Chaos: 9 Early Metrics That Predict PLG Success and How to Track Them (Read More)

  • MRR Unlocked: Founder-Led Sales is Forever: The Ultimate Guide to Revenue Leadership (Read More)

  • Lenny’s Newsletter: Microsoft CPO: If you aren’t prototyping with AI you’re doing it wrong (Read More)

Thanks for reading!

We are grateful for your partnership and support, and welcome any feedback you have. We’ll see you next month with more!

-The Fin Capital team

Disclaimer

This material is provided for informational purposes, and it is not, and may not be relied on in any manner as, legal, tax or investment advice or as an offer to sell or a solicitation of an offer to buy an interest in any fund or investment vehicle managed by Fin Venture Capital Management LLC (“Fin”) or its affiliates. Content obtained from third-party sources, although believed to be reliable, has not been independently verified as to its accuracy or completeness and cannot be guaranteed. Fin has no obligation to update, modify or amend the content of this post nor notify its readers in the event that any information, opinion, projection, forecast or estimate included, changes or subsequently becomes inaccurate.